1. Introduction
This Acceptable Use Policy ("AUP") outlines the rules and guidelines that govern your use of Growthfyt's services, website, and platform (collectively, the "Service"). By using our Service, you agree to comply with this AUP. Violation of this policy may result in the suspension or termination of your access to our Service.
We reserve the right to modify this AUP at any time. Your continued use of the Service after any changes to this policy constitutes your acceptance of the modified AUP.
2. Prohibited Activities
When using our Service, you agree not to engage in any of the following prohibited activities:
2.1 General Prohibitions
- Violating any applicable local, state, national, or international law or regulation.
- Infringing upon the intellectual property rights of others, including copyright, trademark, trade secret, or other proprietary rights.
- Interfering with, disrupting, or attempting to gain unauthorized access to any computer system, server, network, or account.
- Attempting to circumvent or bypass any security measures implemented by Growthfyt or its partners.
- Using the Service to transmit any material that contains viruses, trojan horses, worms, time bombs, or any other harmful programs.
- Engaging in any activity that could damage, disable, overburden, or impair our servers or networks.
2.2 Email Outreach and Prospecting Prohibitions
- Sending unsolicited bulk emails (spam) to recipients who have not given their consent to receive such communications.
- Harvesting email addresses or other contact information from websites, forums, or other public sources for the purpose of sending unsolicited messages.
- Using false, misleading, or deceptive information in email headers, sender details, or content.
- Sending emails to non-business email addresses (e.g., personal gmail.com addresses) without explicit consent.
- Continuing to send emails to recipients who have opted out or unsubscribed from your communications.
- Sending messages that promote illegal activities, scams, or fraudulent goods or services.
- Using our Service to send threatening, harassing, abusive, or discriminatory content.
- Using our Service to send content that contains sexually explicit material, promotes violence, or contains hate speech.
2.3 Data and Privacy Prohibitions
- Using our Service to collect, store, or process data in violation of privacy laws, including GDPR, CCPA, or other applicable regulations.
- Using our Service to collect or process sensitive personal information (e.g., health information, financial data, government identifiers) without proper legal basis and safeguards.
- Sharing access to your Growthfyt account with unauthorized users or allowing others to use your account credentials.
- Attempting to use our Service to identify, contact, or gather information about minors (individuals under the age of 16).
3. Email Outreach Best Practices
In addition to the prohibited activities above, we encourage users to follow these best practices for responsible email outreach:
- Focus on quality over quantity in your outreach campaigns.
- Ensure your messages provide value and are relevant to the recipient.
- Include clear information about who you are and why you're contacting them.
- Respect working hours and avoid sending emails during weekends or holidays unless appropriate for your audience.
- Honor opt-out requests promptly and maintain clean contact lists.
- Test your campaigns with smaller audience segments before sending to larger groups.
- Monitor engagement metrics and adjust your approach based on feedback.
4. Compliance with Anti-Spam Laws
Users must comply with all applicable anti-spam laws and regulations, including but not limited to:
- CAN-SPAM Act (United States)
- CASL (Canada's Anti-Spam Legislation)
- GDPR (General Data Protection Regulation) in the European Union
- PECR (Privacy and Electronic Communications Regulations) in the UK
- Other applicable local laws governing electronic communications
These laws generally require that you:
- Do not use false or misleading header information.
- Do not use deceptive subject lines.
- Identify the message as an advertisement when applicable.
- Include your valid physical postal address.
- Tell recipients how to opt out of receiving future emails from you.
- Honor opt-out requests promptly.
- Monitor what others are doing on your behalf.
5. Monitoring and Enforcement
Growthfyt monitors the use of its Service to ensure compliance with this AUP. We employ various methods to detect abusive or prohibited usage patterns, including:
- Automated systems that monitor message volume, frequency, and content.
- Bounce rate monitoring and enforcement of acceptable thresholds.
- Complaint rate monitoring and investigation of recipient feedback.
- Manual review of accounts flagged for suspicious activity.
If we detect a violation of this AUP, we may take any of the following actions:
- Issue a warning to the user.
- Temporarily suspend access to specific features of the Service.
- Temporarily suspend the user's account.
- Permanently terminate the user's account for repeated or serious violations.
- Report the user to relevant authorities or internet service providers if required by law.
We reserve the right to take appropriate action at our sole discretion and without prior notice.
6. Reporting Violations
If you become aware of any violation of this AUP, please report it to us immediately by contacting contact@growthfyt.com. Please include as much information as possible, including:
- The nature of the violation.
- The date and time of the violation.
- Any identifying information about the violator.
- Any relevant evidence (such as message headers, screenshots, etc.).
7. Contact Us
If you have any questions about this Acceptable Use Policy, please contact us:
